The Legal Stuff
Shipping Policy
We know that when you purchase a generator, you want it as soon as possible. That's why The Generator Shop has partnered with multiple freight companies to ensure your purchase is shipped quickly and securely. With dispatch typically within 3-5 business days, you can rest assured that your generator will be on its way to you in no time. If you have any questions about our shipping policy, please don't hesitate to contact us.
Privacy Policy
The Generator Shop takes privacy seriously. We make every effort to protect your personal information and ensure that it is only used for the purpose for which it was collected. We do not share your personal information with third parties except where required by law or necessary to fulfill an order. We take all necessary measures to safeguard your personal information and maintain your privacy.
Returns
We understand that sometimes returns are necessary, and we aim to make the process as smooth as possible. The Generator Shop offers a 30 day return policy, The product must be in a box and in resalable condition (New/Near New) and our team is here to help you with any questions or concerns you may have you can contact us on 08 9279 6977 or email us info@thegeneratorshop.com.au and our team is here to help you with any questions or concerns you may have. Please note that the buyer is responsible for return shipping and handling fees. If a refund is required we will send the money to your original payment method Thank you for choosing The Generator Shop for your generator needs.